Robyn Hall –Customer Service Executive – UK & Export Sales
The details of a newly formulated PVC compound order can be complex and detailed. Robyn Hall, Customer Service Executive – UK & Export Sales, helps ensure that all aspects of the order go smoothly, from start to finish.
Robyn is involved in the administration of the Customer Service Department, ensuring it operates to best practice and that internal standards and policies are being met as well as serving as a point of contact for customers with queries about products, orders and deliveries.
According to Robyn a positive and patient attitude is essential for this kind of sales liaison work. Any combination of factors – production, after-sales, lab, warehousing etc - may play a part in any customer order and so a flexible and creative skillset is often required.
Outside of working hours, Robyn’s Border Collie dog requires a good deal of time and exercise, supplemented by regular sessions at the gym.
